Coralville Team Member FT
About The Position
The Team Member supports daily car wash operations by safely preparing and loading vehicles, assisting guests, operating and cleaning car wash equipment, and maintaining the facility. The role is accountable for the stated operational KPIs and company values: Excellence, Hard work, Stewardship, Difference, and Community. Team Members are expected to follow company policies and safety procedures, attend mandatory training and team meetings, and perform other duties assigned by management. The position is full-time, located in Coralville, Iowa, and is eligible for cash and digital tips.
Requirements
- Knowledge of property safety, facility layouts, and what should not be washed.
- Knowledge of tunnel equipment and emergency stop locations.
- Ability to safely guide and load vehicles and conduct vehicle safety inspections.
- Ability to work in all weather conditions, including cold, heat, wet conditions, rain, and snow.
- Ability to lift up to 50 pounds.
- Ability to remain on one's feet for the entire workday and work outside.
- Willingness to attend mandatory training sessions and team meetings.
Responsibilities
- Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
- Safely guide and load vehicles according to vehicle size, and perform vehicle safety inspections before washing.
- Use the bug prep gun to prepare vehicles and remove mud from wheel wells when appropriate.
- Operate and make key adjustments to car wash equipment; know emergency stop locations and handle tunnel incidents safely.
- Provide vacuum service and observe the vacuum area to support guest satisfaction.
- Explain the three single-wash packages, inform retail guests about memberships, present the company’s Difference, and support member visit success.
- Use License Plate Recognition and RFID sticker reads and communicate key vehicle information and equipment retractions to the crew.
- Apply the LEAP Conflict Resolution process and demonstrate knowledge of membership management.
- Train new Team Members on approved training modules.
- Complete the daily shift report and participate in the nightly close-down checklist.
- Maintain a clean and organized car wash facility, including equipment, walls, trench, vacuums, trash cans, and lot.
- Learn to safely open and close the car wash with leadership; use ladders safely and engage the emergency stop when cleaning.
- Learn backroom safety and equipment practices and follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Follow company policies, procedures, safety standards, and codes of conduct.
- Attend all mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
