Member Service Representative - Coralville
About The Position
Corda Credit Union is hiring a Member Services Representative for its Coralville Branch in Johnson County, Iowa. The role delivers member-focused financial solutions through in-person interactions, phone conversations, email, and digital channels. The representative provides information about products and services, processes transactions, and identifies financial solutions tailored to each member’s needs. As one of the first people members encounter at the branch, the representative builds lasting relationships through outstanding service, trusted guidance, and a welcoming presence. The position is suited to someone interested in personal and professional growth, exceptional member service, and operational excellence, with work that can make an impact inside and outside the branch.
Requirements
- Customer service experience.
- Sales experience.
- Passion for personal and professional growth.
- Commitment to outstanding member service and operational excellence.
Responsibilities
- Provide exceptional member service across in-person, phone, email, and digital interactions.
- Provide information about financial products and services.
- Process member transactions.
- Identify financial solutions tailored to members’ needs.
- Build lasting member relationships through service, trusted guidance, and a welcoming presence.
- Contribute to branch operational excellence and community engagement.
Benefits
- The posting references generous benefits and encourages work/life harmony; details are linked on the company careers page.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
