Member Service Representative
Crunch Fitness•Grand Blanc, MI
•Onsite
About The Position
Crunch Fitness is seeking a passionate, dedicated front desk agent to support its growing Michigan market. The company describes itself as a growth-minded fitness business that invests in its people and product, offering team members opportunities to learn and grow. The role creates a welcoming experience for members and supports membership sales, prospect follow-up, and facility upkeep.
Responsibilities
- Create a positive and inclusive environment for members checking in or seeking service at the front desk.
- Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
- Follow up with prospects, conduct gym tours, and enroll prospects in gym memberships.
- Know membership services and gym equipment well enough to inform members and answer questions.
- Continuously sell membership services as part of regular sales presentations.
- Maintain accurate records using Crunch Fitness VFP master systems, including the TI log, Club Activity, Web Leads, and Production Book.
- Conduct daily facility walk-arounds to ensure cleanliness.
Benefits
- Employee discount
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
