PT Seasonal Team Memeber

Michaels•Houston, TX
•Onsite

About The Position

The Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram execution, merchandise recovery, and maintaining a well-merchandised and in-stock store. Team Members also support online order processes, store safety and shrink programs, and compliance with company policies and procedures. This position is cross-trained in Custom Framing sales and production. The work takes place in a public retail store, with some stock rooms potentially not climate controlled and occasional outdoor work for cart retrieval or truck unloading. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable legal requirements, and team members in this role must be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer survey.
  • Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
  • Participate in truck unloading, stocking, and planogram processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Interact respectfully with others, maintain a positive approach in difficult situations, support the organization’s vision and values, and serve as a positive role model.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility
  • Employee Assistance Program
  • Medical coverage, depending on position and eligibility
  • Dental coverage, depending on position and eligibility
  • Vision coverage, depending on position and eligibility
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Partner discount programs
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