Chick-fil-A Team Member – Order Bagger

Chick-fil-A • Westborough, MA

1d

About The Position

The Team Member – Order Bagger is responsible for assembling and packaging Chick-fil-A orders for drive-thru, front counter, mobile curbside, and delivery service. The role is a key connection between the kitchen and guests, ensuring meals are hot, fresh, accurate, and carefully packed while maintaining speed and operational excellence.

The position involves checking orders for sauces, dressings, silverware, special requests, and temperatures; communicating with kitchen cooks, expo screens, drive-thru window runners, and hospitality team members; and keeping the bagging station stocked, sanitized, and organized. Team members follow food safety, cleanliness, and holding-time standards, and help maintain a positive team atmosphere during busy periods.

Requirements

• Take initiative and maintain high standards for speed and quality.
• Ability to multitask by reading multiple monitor screens, tracking pending orders, listening to headset updates, and assembling orders.
• Collaborative approach and clear, respectful communication.
• Strong attention to detail.
• Ability to remain calm and positive under pressure.
• Punctuality and dependability, including arriving in full uniform and ready to work.
• Ability to stand for extended periods and work in a fast-paced, active kitchen or drive-thru setting.

Responsibilities

• Assemble and package orders for drive-thru, front counter, mobile curbside, and delivery.
• Verify order accuracy, including sauces, dressings, silverware, special requests, and temperatures.
• Communicate with kitchen cooks, expo screens, drive-thru window runners, and hospitality team members to keep orders flowing smoothly.
• Keep bagging chutes, condiments, paper goods, cups, bags, and packaging stocked, sanitized, and organized.
• Follow food safety, cleanliness, and holding-time standards according to Chick-fil-A procedures.
• Encourage teammates and help maintain morale during peak lunch and dinner hours.

Benefits

• Closed every Sunday.
• Competitive pay with regular opportunities for raises and performance-based advancement.
• Eligible team members may apply for Chick-fil-A Remarkable Futures Scholarships of up to $2,500–$25,000.
• Free team member meals during shifts.
• Flexible scheduling around school, college classes, sports, or family commitments.
• Career growth pathways into Trainer, Team Lead, Shift Leader, and Operations Director roles.
• Positive, respectful, values-driven workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed