Chick-Fil- A FOH Crew Member

Retail and Dining Positions•Dallas, TX

12d•Onsite

About The Position

Chick-fil-A DFW Airport is hiring a Front of House Team Member to deliver welcoming, attentive service in a fast-paced airport restaurant. The role represents Chick-fil-A to guests by greeting them, taking orders, processing transactions, answering questions, and helping provide a positive dining experience. Team Members also support restaurant operations by maintaining clean and organized areas, following food safety standards, stocking supplies, and working collaboratively during busy travel periods. The position offers opportunities to gain experience, develop leadership skills, and grow professionally. The employer notes that the description covers the primary elements of the role and may change or include additional duties as needed. The position description does not constitute an employment contract. The employer is an equal opportunity employer and is committed to reasonable accommodations for applicants with disabilities and to creating a diverse, welcoming workplace.

Requirements

High school diploma or GED preferred.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced, high-energy environment.
Dependable, adaptable, and team-oriented.
Strong attention to detail and ability to multitask.
Passion for serving others and creating positive guest experiences.
Ability to stand for extended periods and lift up to 10 pounds regularly.
Availability to work flexible schedules, including weekends and holidays.
Consistency and reliability.
Cheerful, positive attitude.
Strong work ethic.
Customer-focused mindset.
Ability to work independently and as part of a team.
Commitment to Chick-fil-A's culture of service, excellence, and respect.

Nice To Haves

Previous customer service or food service experience is a plus, but not required.

Responsibilities

Deliver exceptional guest service with a positive attitude and genuine hospitality.
Smile, maintain eye contact, and create meaningful connections with guests.
Accurately take and process guest orders using the point-of-sale system.
Handle cash, credit, and debit transactions according to company procedures.
Provide menu knowledge and answer questions about products and allergens.
Maintain cleanliness, organization, and food safety standards throughout the restaurant.
Support daily operations, including stocking, cleaning, dining room upkeep, and guest assistance.
Work collaboratively with team members to ensure efficient service during high-volume travel periods.
Uphold Chick-fil-A standards, policies, and appearance guidelines.
Assist with training and encouraging new team members.
Perform additional duties as assigned.