Chick-fil-A Team Member – Order Bagger

Chick-fil-A • Marlborough, MA

1d

About The Position

The Team Member – Order Bagger assembles and packages orders for drive-thru, front counter, mobile curbside, and delivery service. This role is a key link between the kitchen and guests, ensuring each order is hot, fresh, accurate, and carefully packed. The position requires speed, attention to detail, clear communication, and genuine hospitality in a fast-paced kitchen and drive-thru environment.

The team member maintains a stocked, sanitized, and organized bagging station; follows Chick-fil-A food-safety, cleanliness, and holding-time procedures; and works collaboratively with cooks and other team members to keep service running smoothly. The role also calls for supporting teammates and maintaining a positive attitude during busy lunch and dinner periods.

The employer describes a positive, values-driven culture and offers flexible scheduling, free team-member meals, scholarship and tuition assistance opportunities, and pathways for career growth. The restaurant is closed every Sunday.

Requirements

• Take initiative, maintain high standards, and look for ways to improve speed and quality.
• Ability to read multiple monitor screens, track pending orders, listen to headset updates, and assemble orders simultaneously.
• Collaborative approach and clear, respectful communication with teammates.
• Strong attention to detail when checking orders and special requests.
• Ability to remain calm and positive under pressure in a fast-paced environment.
• Punctuality and dependability, including arriving on time in full uniform.
• Ability to stand for extended periods and work in an active kitchen or drive-thru setting.

Responsibilities

• Assemble and package orders for drive-thru, front counter, mobile curbside, and delivery with speed and accuracy.
• Verify sauces, dressings, silverware, special requests, and temperatures before orders reach guests.
• Communicate with kitchen cooks, expo screens, drive-thru window runners, and hospitality team members to prevent bottlenecks.
• Keep bagging chutes, condiments, paper goods, cups, bags, and packaging stocked, sanitized, and organized.
• Follow food-safety, cleanliness, and holding-time standards according to Chick-fil-A procedures.
• Encourage teammates and help maintain morale during peak lunch and dinner hours.

Benefits

• Closed every Sunday.
• Competitive pay with regular opportunities for raises and performance-based advancement.
• Eligible team members can apply for Chick-fil-A Remarkable Futures Scholarships, stated as ranging from $2,500 to $25,000.
• Tuition assistance.
• Free team-member meals during shifts.
• Flexible scheduling around school, sports, or family commitments.
• Career-growth pathways into Trainer, Team Lead, Shift Leader, and Operations Director roles.
• Positive, respectful, values-driven work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed