Ottumwa Team Member PT
About The Position
The Team Member supports car wash operations by safely preparing and guiding vehicles through the wash process, assisting guests, maintaining equipment and facilities, and following safety procedures. The role includes operating the vacuum service process, supporting membership sales and management, helping train new team members, and completing shift documentation and closing tasks. Team Members work in all weather conditions and may perform other duties assigned by management. This part-time position is based in Ottumwa, Iowa, and is eligible for cash and digital tips.
Requirements
- Knowledge of property safety and layouts.
- Knowledge of what should not be washed and of tunnel equipment.
- Knowledge of emergency-stop locations.
- Knowledge of the three single-wash packages and membership management.
- Ability to communicate key vehicle information and equipment retractions to the crew.
- Fluency in the LEAP Conflict Resolution process.
- Ability to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
- Ability to lift up to 50 pounds.
- Ability to remain on one's feet for the entire workday and work outside.
- Ability to follow safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Responsibilities
- Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
- Safely guide and load vehicles according to their size and perform vehicle safety inspections before washing.
- Prepare vehicles for washing with the bug prep gun and remove mud from wheel wells when appropriate.
- Operate and make key adjustments to car wash equipment; know emergency-stop locations and handle tunnel incidents safely.
- Provide vacuum service and observe the vacuum area to support guest satisfaction.
- Explain the three single-wash packages and inform retail guests about memberships; support membership management and member visit success.
- Present the company’s Difference to guests.
- Train new team members using approved training modules.
- Monitor license plate recognition and RFID sticker reads, and communicate key vehicle information and equipment retractions to the crew.
- Use the LEAP Conflict Resolution process.
- Complete the daily shift report to document shift performance.
- Maintain a clean, organized car wash facility and assist with cleaning equipment, walls, trenches, vacuums, trash cans, and the lot.
- Participate in the nightly close-down checklist and learn to safely open and close the car wash with leadership.
- Use ladders safely and engage emergency stops while cleaning; learn backroom safety and equipment procedures.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures.
- Attend mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
