Cerrillos Team Member PT

CHAMPION XPRESS CAR WASH•Santa Fe, NM

9d•$15 - $17•Onsite

About The Position

The Cerrillos Team Member supports daily car wash operations, prepares and safely loads vehicles, assists guests, maintains the facility, and helps the team meet operational and service goals. The position includes working with car wash equipment, vacuum services, membership processes, safety procedures, and shift reporting. Team Members may also train new staff and help open or close the car wash with leadership.

Requirements

Able to lift up to 50 pounds.
Able to stand on their feet for the entire workday.
Willing to work in all weather conditions, including cold, heat, wet weather, rain, and snow.
Attend mandatory training sessions and team meetings and cleaning.

Responsibilities

Meet the position’s KPIs, including completing daily operational tasks and safely prepping and loading vehicles.
Learn property safety procedures, site layouts, what vehicles or items should not be washed, tunnel equipment, and emergency-stop locations.
Greet guests approaching the car wash tunnel and guide and load vehicles safely according to vehicle size.
Prepare vehicles for washing with the bug prep gun and remove mud from wheel wells when appropriate.
Inspect vehicles for safety before washing and make key adjustments to car wash equipment.
Handle tunnel incidents safely and effectively, communicate key vehicle information and equipment retractions to the crew, and use license plate recognition and RFID sticker systems as applicable.
Perform vacuum services and observe the vacuum area to support guest satisfaction.
Engage guests using the 4 Steps of Service, explain the three single-wash packages, inform retail guests about memberships, present the company’s Difference, and support membership visit success.
Understand membership management and the LEAP Conflict Resolution process.
Train new Team Members using approved training modules.
Participate in the nightly close-down checklist and learn to open and close the car wash safely with leadership.
Use ladders safely and engage emergency stops while cleaning; learn backroom safety and equipment procedures.
Complete daily shift reports documenting shift performance.
Maintain a clean, organized car wash facility, including equipment, walls, trench, vacuums, trash cans, and lot.
Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Attend all mandatory training sessions and team meetings and cleaning.
Perform other duties assigned by management.