Team Member

Potbelly (Potbelly Corporate)•Elk Grove Village, IL

13d•$15 - $16•Onsite

About The Position

Potbelly is seeking friendly, outgoing Team Members to work in a fast-paced, friendly environment. Team Members are a primary point of contact for customers and help provide an excellent experience through fast, friendly, and efficient service; consistent, quality products; and a clean, inviting environment. The position pays between $15.25 and $15.75, plus digital tips. Potbelly cannot guarantee tip earnings. Team Members may work at multiple stations, including loading, dressing, shakes, cash, prep, and front-of-house, as directed by a Shift Leader or Manager. They prepare and serve food, maintain cleanliness and food-safety standards, handle customer orders and concerns, and perform other assigned duties. Employees in Illinois must become food-safety certified within 30 days of employment. Use of the automatic slicer for food preparation is limited to employees who are at least 18 years old. Applications must be submitted by 11/26/2026; the posting may close earlier if a suitable candidate is selected.

Requirements

Be at least 16 years of age.
Have a friendly, customer-first mindset and the ability to thrive in a fast-paced, energetic environment.
Have strong written and verbal communication skills.
Be comfortable working in a bustling kitchen environment.
Be able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
Be a team player.
Be able to stand or walk for a minimum of 3 hours or as needed.
Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Illinois employees must become food-safety certified within 30 days of employment.

Nice To Haves

Knife skills are a plus.

Responsibilities

Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
Comply with health and safety standards for food, cleanliness, and safety.
Restock the food line, chips, and cooler.
Efficiently prepare quality finished products, including sandwiches, salads, soups, cookies, and ice cream.
If 18 or older, use the automatic slicer to prepare food items.
Clean tables, counters, floors, bathrooms, kitchen areas, and utensils; take out trash.
Operate the cash register, handle and balance cash, and follow cash-handling procedures.
Effectively handle customer complaints and issues.
Take delivery, catering, and pickup orders over the phone.
Perform other duties as assigned.