The Team Member position is accountable for key performance indicators including Excellence, Hard work, Stewardship, Difference, and Community. This role ensures 100% of vehicles are prepped and loaded safely and 100% of daily operational tasks are completed. The Team Member will greet guests, safely guide and load vehicles, and prepare them for the wash process. They will also perform safety inspections, make equipment adjustments, and handle tunnel incidents effectively. Responsibilities include managing the vacuum service process, participating in nightly close-down checklists, engaging with guests using the 4 Steps of Service, and informing guests about Memberships. The role also involves training new Team Members, aiding in member visit success, and observing the vacuum area for guest satisfaction. Team Members must be knowledgeable about membership management and the LEAP Conflict Resolution process, complete daily shift reports, and learn how to safely open and close the car wash. They will also be responsible for facility cleaning, including equipment, walls, trenches, vacuums, trash cans, and the lot, and must adhere to all company policies, procedures, safety standards, and codes of conduct. This position requires willingness to work in all weather conditions and the ability to be on your feet 100% of the day.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed