Team Member - PT

CAMPBELL OIL COMPANY INC•Elizabethtown, IN

3d•Onsite

About The Position

The Restaurant Team Member helps ensure a positive dining experience by performing food preparation, customer service, transaction, and restaurant-cleanliness duties. The role includes greeting guests, taking and processing orders, preparing and serving food and beverages according to established recipes and portions, maintaining food quality and presentation, and keeping work areas and equipment clean and sanitized. Team Members follow food-safety practices and company procedures, replenish supplies, handle cash and electronic transactions, and coordinate with colleagues to support smooth restaurant operations. They respond professionally to customer questions or concerns and refer issues to a supervisor or manager when appropriate. Duties may vary by restaurant and its operations.

Requirements

Strong customer-service skills and the ability to interact professionally with diverse customers.
Excellent verbal communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Flexibility to work different shifts, including evenings, weekends, and holidays.
Basic math skills for processing transactions and making change.
Ability to work as part of a team and contribute to a positive, collaborative environment.
Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
Willingness to learn and follow supervisors’ and managers’ instructions.
Frequently able to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory; regularly required to talk and hear.
Frequently required to stand, walk, sit, and lift up to 30 pounds.
May occasionally use material-handling equipment and a mop-and-bucket system.

Nice To Haves

Prior food-service industry experience is preferred but not required.
Knowledge of food-safety and sanitation practices is a plus.

Responsibilities

Greet and welcome guests in a friendly, professional manner and provide customer service.
Take and process customer orders accurately and efficiently.
Prepare and serve food and beverages according to established recipes and portion sizes.
Ensure food quality and presentation meet standards.
Assist with food preparation, including chopping vegetables, assembling ingredients, and cooking menu items.
Keep food-preparation surfaces, utensils, equipment, and work areas clean and sanitized.
Follow food-safety and handling procedures to prevent cross-contamination.
Restock food items, supplies, and condiments as needed.
Handle cash and electronic transactions accurately and follow cash-handling procedures.
Coordinate with team members, kitchen staff, and servers to support restaurant operations.
Respond politely and professionally to customer inquiries, concerns, and complaints, escalating issues when necessary.
Maintain restaurant cleanliness, hygiene, and safety standards.
Follow company policies, procedures, and guidelines.