Restaurant Team Member (PT)

Pizza Venture of San Antonio•San Antonio, TX

About The Position

Perform assigned workstation duties to ensure quality products and service are delivered to customers according to Papa John's standards. Follow the company's uniform, appearance, and operating standards, as well as applicable federal, state, and local laws. This is a non-exempt, hourly, part-time position expected to involve fewer than 30 hours per week during peak periods, with an occasional work capacity. Team members must have reasonable schedule flexibility and be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies. Duties include making products, preparing ingredients, taking orders, providing positive and professional customer service in person and by phone, processing transactions, and suggestively selling. Team members support one another across workstations, arrive on time, complete closing and cleaning duties, and maintain safe, clean, and organized work areas. They are expected to follow safety and security standards and contribute to a cooperative, energetic, and welcoming team environment. The role involves prolonged standing and walking, repetitive hand use, and other physical activities including bending, twisting, reaching, crouching, kneeling, pushing, pulling, and lifting. Work may take place outdoors in various temperatures, in noisy areas, near moving mechanical parts and dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Team members must be at least 16 years old to perform specified duties such as pizza loading, oven tending, pizza cutting, dough docking, and dishwashing. Delivery-driver qualifications apply only if cross-trained for that work. Bilingual ability may be relevant in certain markets.

Requirements

  • Must be at least 16 years old to perform pizza loading, oven tending, pizza cutting, dough docking, and dishwashing duties.
  • Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies.
  • Must have a reasonable degree of schedule flexibility.
  • Must demonstrate dependability, urgency, accountability, and the ability to overcome obstacles.
  • Must be customer-focused and committed to delivering strong customer service and satisfaction.
  • Must adapt to changing tasks, shifting priorities, delays, and unexpected events.
  • Must take initiative and address issues or opportunities proactively.
  • Must work cooperatively with others and support team decisions and efforts.
  • Cash management skills.
  • Must meet the physical demands of the job, including prolonged standing, walking, repetitive hand use, and lifting or moving items.
  • If cross-trained as a delivery driver, must have a driver's license valid under applicable state law, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
  • Must provide additional documentation as required by individual states.

Nice To Haves

  • Bilingual ability in certain markets.

Responsibilities

  • Perform assigned workstation duties, including making quality products and preparing ingredients.
  • Take orders and provide positive, professional customer service by phone or in person.
  • Act with urgency and work cooperatively with other team members, supporting other workstations as needed.
  • Arrive on time for shifts and complete end-of-shift closing duties, including cleaning.
  • Comply with uniform and appearance standards.
  • Use the PROFIT System accurately and process cash, check, and credit card transactions.
  • Suggestively sell to increase the check average when taking orders.
  • Maintain organized, safe, and clean work areas and comply with safety and security standards.
  • Contribute to an atmosphere of teamwork, energy, and fun.
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