Regal Tall Firs Bonney Lake - Seasonal Team Member $17.13/hour

Regal Theatres • Bonneylake, WA

6d • Onsite

About The Position

Regal Tall Firs Bonney Lake is hiring seasonal Team Members at $17.13 per hour. Team Members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is to ensure guests receive exceptional service. They may work in the Box Office, Concession Stand, or as an Usher, and are expected to represent Regal consistently with its mission and policies. This includes regular and consistent attendance, responding to emergencies when called upon, performing general cleaning duties, and following the company dress code.

Successful candidates must be able to perform the essential duties satisfactorily. The role requires completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion. Where alcohol sales or service are assigned, employees must meet applicable legal age requirements, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• Good public speaking, effective listening, and clear, direct responses.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, recognize possible causes and alternatives, and reach evidence-based conclusions.
• Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• If assigned to sell or serve alcohol, meet the legal age requirement and complete legally required state or local training and certification, as well as Regal Responsible Beverage Server training.

Responsibilities

• Represent Regal in a manner consistent with its mission statement and policies.
• Maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning duties, and comply with the company dress code.
• At the Box Office, operate the POS system and handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons accurately.
• Promote Premium Viewing Experience options, including 3D, RPX, and IMAX, and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest phone calls and questions in accordance with Regal’s guest service philosophy.
• At Concessions, operate the POS system and accurately handle payment methods, redeemed coupons, and concession stock inventory.
• Operate, prepare, and clean concession-related equipment; promote the Regal Crown Club program; and upsell or suggest products.
• Comply with local, state, and federal food safety laws and applicable laws concerning breaks and meal periods.
• Keep required alcohol certification and training current where applicable, and complete required alcohol training if assigned to sell or serve alcohol.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• As an Usher, tear tickets, collect and deposit the appropriate ticket stub, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable, manage crowd control, help guests find seats, and enforce the MPAA rating system.
• Inspect auditoriums to monitor picture and sound quality, watch for film and content theft, and help maintain a safe, quality environment.
• Report problems, discrepancies, or unusual situations at the theatre to management.
• Perform in-auditorium concession auxiliary sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside the auditorium.
• Monitor theatre vending equipment for cleanliness and operation.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed