The Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, educating customers about the Voice of Customer survey, and supporting omnichannel services such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Team Members unload trucks, stock merchandise, participate in planogram processes, maintain merchandise recovery and store presentation, perform Store In Stock Optimization (SISO) and ad set duties, and support shrink and safety programs. Team Members follow company policies, standard operating procedures, and applicable laws; interact respectfully with others; and are cross-trained in Custom Framing sales and production. Other duties may be assigned. This position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required to retrieve shopping carts or unload trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed