Part Time Seasonal Team Member

Michaels Stores•Ranger, TX
•Onsite

About The Position

The Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, educating customers about the Voice of Customer survey, and supporting omnichannel services such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Team Members unload trucks, stock merchandise, participate in planogram processes, maintain merchandise recovery and store presentation, perform Store In Stock Optimization (SISO) and ad set duties, and support shrink and safety programs. Team Members follow company policies, standard operating procedures, and applicable laws; interact respectfully with others; and are cross-trained in Custom Framing sales and production. Other duties may be assigned. This position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required to retrieve shopping carts or unload trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Promote the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including merchandise returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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