Part Time Seasonal Team Member

Michaels•East Hartford, CT

5d•Onsite

About The Position

The Team Member delivers friendly customer service, helps customers shop and locate products, and provides solutions. The role provides fast, friendly checkout service and handles cash according to standards. Team Members also support store operations through truck unloading, stocking, planogram processes, merchandise recovery, store maintenance, and in-stock optimization. The position includes supporting omnichannel services, shrink and safety programs, and compliance with company procedures and policies. Team Members are cross-trained in Custom Framing sales and production and perform other duties as assigned. This is a part-time seasonal position in a public retail store. The work environment includes climate-controlled public areas, stock rooms that may not be climate controlled, and occasional outdoor work retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role requires at least age 16. The stated total base pay range is $16.94–$19.70, and the position may be eligible for overtime compensation in accordance with applicable laws.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.