Team Manager - Lockport, NY

Panera Bread•Lockport, NY

5d•Onsite

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and maintain Panera’s standards. The role focuses on delivering excellent food, service, and guest experiences while building lasting guest relationships. The Team Manager also supports a culture of warmth, belonging, growth, and trust and represents Panera’s Guiding Values and Behaviors.

Requirements

Must be at least 18 years old.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification or ability to obtain certification.
Flexible availability, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to six hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

At least one year of restaurant management experience is preferred.

Responsibilities

Ensure guests are delighted by the quality of food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience; recognize their achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help foster a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by taking initiative, finding solutions, working as a team, learning and growing, celebrating success, and seeing the best in others.