Store Manager - 000845 - Lockport, IL

7 Brew IL VI•Lockport, IL

About The Position

The Store Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. As the crew’s leader, the Manager maintains genuine connections with team members and understands the unique needs of the business at the stand. In addition to scheduled shifts, the Manager coaches and trains employees, performs administrative duties, and oversees operations. The position reports to the District Manager.

Requirements

Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Be able to work outside for prolonged periods in all weather conditions.
Be able to lift up to 50 pounds.
Be able to stand comfortably for hours at a time.
Be able to climb a ladder and use a stepladder.
Be able to stand, sit, bend, kneel, twist, and squat as needed to stock and clean in the stand.
Safely walk between and around cars in the drive-through line.
Safely use a utility knife.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Have beginner-level proficiency in Microsoft Office Suite.
Work a flexible schedule that can include early mornings (5 a.m.) and late nights (11:30 p.m.).
Regularly work weekends and be available to work holidays if necessary.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to each team member on strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability, keeping labor costs low while ensuring quick wait times and short lines.
Monitor and maintain necessary inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew is knowledgeable and meets all health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and appropriate development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Be available by phone or in person to promptly address needs.
Operate any position in the stand during peak hours while maintaining awareness of shift operations.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Effectively manage multiple projects and deadlines.
Lead and direct multiple personality types under pressure.