Team Manager

Panera Bread•Phoenix, AZ

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and maintain the standards guests expect. The role focuses on delivering high-quality food and service, creating loyal guest relationships, and supporting a welcoming culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any offer is conditional upon the results of a background check.

Requirements

  • Must be at least 18 years old.
  • Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • ServSafe certification, or ability to obtain certification.
  • Able to lift, carry, push, or pull objects weighing up to 25 pounds.
  • Able to stand and walk for up to 6 hours.
  • Able to communicate clearly and quickly understand directions from guests and associates in a loud environment.
  • Flexible availability, including nights and weekends.

Nice To Haves

  • At least 1 year of restaurant management experience is preferred.

Responsibilities

  • Ensure guests are delighted by the quality of food, service, and staff.
  • Build engaging relationships that encourage long-term guest loyalty.
  • Lead, manage, coach, inspire, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
  • Participate in interviewing and selecting team members.
  • Train the team in food safety standards and ensure those standards are maintained.
  • Help build a culture of warmth, belonging, growth, and trust.
  • Represent the company’s guiding values and behaviors by taking initiative, finding solutions, working as a team, learning and growing together, celebrating success, and seeing the best in others.

Benefits

  • Competitive pay and eligibility for quarterly bonuses
  • Free on-shift meals and unlimited fountain beverages
  • Paid vacation, sick time, and holidays
  • Medical, dental, vision, and life insurance
  • Pet insurance
  • 401(k) with company match available
  • Career advancement and leadership development opportunities
  • Tuition discounts
  • Perks and rewards for team members
  • Team member assistance program
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