Team Manager

Panera Bread•Elmhurst, IL

About The Position

The Team Manager is part of the bakery-cafe’s leadership team and helps run great shifts, support team development, and maintain the high standards guests expect. The role focuses on delivering excellent food and service, building lasting guest relationships, and coaching team members to achieve performance goals. The Team Manager also supports hiring, food safety, and a culture of warmth, belonging, growth, and trust. This role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check. The position is based at Panera’s North and York Road location in Elmhurst, Illinois.

Requirements

  • Minimum age of 18 years.
  • Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • ServSafe certification or ability to achieve certification.
  • Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
  • Ability to stand and walk for up to 6 hours.
  • Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
  • Availability for flexible hours, including nights and weekends.
  • A background check is required as a condition of a job offer.

Nice To Haves

  • One or more years of restaurant management experience is preferred.

Responsibilities

  • Ensure guests are delighted by the quality of the food, service, and staff.
  • Build engaging relationships that encourage long-term guest loyalty.
  • Lead, manage, and develop team members by coaching, inspiring, and motivating them to meet goals for sales, speed, order accuracy, and guest experience; celebrate their achievements.
  • Participate in interviewing and selecting team members.
  • Train the team in food safety standards and ensure those standards are maintained.
  • Help build a culture of warmth, belonging, growth, and trust.
  • Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

  • Competitive pay and eligibility for quarterly bonuses
  • Free on-shift meals and unlimited fountain beverages
  • Paid vacation, sick time, and holidays
  • Medical, dental, vision, and life insurance
  • Pet insurance
  • 401(k) with match available
  • Career advancement and leadership development opportunities
  • Tuition discounts
  • Perks and rewards for team members
  • Team member assistance program
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