Team Manager

Panera Bread • Little Rock, AR

12d • Onsite

About The Position

The Team Manager is part of the bakery-cafe’s leadership team and helps run successful shifts, develop team members, and maintain the high standards guests expect. The role focuses on delivering excellent food and service, building lasting guest relationships, coaching and motivating the team, supporting hiring, and maintaining food safety standards. Team Managers are expected to model Panera’s values and help create a culture of warmth, belonging, growth, and trust.

Requirements

• At least 18 years of age.
• Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
• ServSafe certification, or the ability to obtain certification.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing 25 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
• Employment offer is conditional upon the results of a background check.

Nice To Haves

• At least 1 year of restaurant management experience.

Responsibilities

• Ensure guests are delighted by the quality of the food, service, and staff.
• Build engaging relationships that encourage long-term guest loyalty.
• Lead, manage, coach, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience.
• Recognize and celebrate team members’ achievements.
• Participate in interviewing and selecting team members.
• Train the team in food safety standards and ensure those standards are maintained.
• Help build a culture of warmth, belonging, growth, and trust.
• Represent Panera’s Guiding Values and Behaviors by taking initiative, working collaboratively, supporting others, and celebrating success.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with matching available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed