Team Manager
About The Position
As a Team Manager at Panera, you will be part of the bakery-cafe leadership team, helping run effective shifts, develop the team, and maintain the standards guests expect. You will help ensure guests enjoy high-quality food and service, build relationships that encourage guest loyalty, and coach and motivate team members to meet goals for sales, speed, order accuracy, and guest experience. The role also includes participating in interviewing and selection, training the team in food-safety standards, and helping build a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional on the results of a background check. Physical requirements include lifting, carrying, pushing, or pulling objects weighing up to 25 pounds and standing and walking for up to six hours. The role also requires clear communication and the ability to quickly understand guests’ and associates’ directions in a loud environment.
Requirements
- Must be at least 18 years old.
- Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
- ServSafe certification or the ability to obtain certification.
- Ability to work flexible hours, including nights and weekends.
- Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
- Ability to stand and walk for up to six hours.
- Ability to communicate clearly and quickly understand directions in a loud environment.
- Any job offer is conditional on the results of a background check.
Nice To Haves
- One or more years of restaurant management experience preferred.
Responsibilities
- Ensure guests are delighted by the quality of the food, service, and staff.
- Build engaging relationships that lead to long-term, loyal guests.
- Lead, manage, coach, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience, and celebrate their achievements.
- Participate in the interviewing and selection process.
- Train the team in food-safety standards and ensure those standards are maintained.
- Help build a culture of warmth, belonging, growth, and trust.
- Represent Panera’s Guiding Values and Behaviors by taking initiative, working as a team, supporting others, and celebrating success.
Benefits
- Competitive pay and eligibility for quarterly bonuses
- Free on-shift meals and unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life, and pet insurance
- 401(k) with matching available
- Career advancement and leadership development opportunities
- Tuition discounts
- Perks and rewards for team members
- Team member assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
