Team Manager / Assistant Manager Full Time

Panera Bread•New Albany, IN

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and maintain the high standards guests expect. The role focuses on delivering excellent food and service, building lasting guest relationships, coaching and motivating team members, supporting hiring and training, and maintaining food safety standards. Team Managers are expected to promote a culture of warmth, belonging, growth, and trust and to model Panera’s guiding values and behaviors.

Requirements

Must be at least 18 years old.
Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification or the ability to obtain certification.
Able to work flexible hours, including nights and weekends.
Able to lift, carry, push, or pull objects weighing up to 25 pounds.
Able to stand and walk for up to 6 hours.
Able to communicate clearly and quickly understand directions in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

One or more years of restaurant management experience preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience.
Recognize and celebrate team members’ achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Model Panera’s guiding values and behaviors, including taking initiative, finding solutions, teamwork, learning and growing, having fun, and seeing the best in others.