Team Leader (Tonawanda)

Tonawanda•Tonawanda, NY

About The Position

The Team Leader provides oversight and guidance on designated shifts and supervises direct care staff in the Senior Residential Supervisor’s absence. The role supports residents in daily living, helps develop and implement individual goals and program plans, and oversees household and maintenance activities. The Team Leader also supports staff development, ensures required care and documentation are completed, and helps maintain a safe, supportive environment for residents and employees. This position includes administering medication, completing health-related forms, transporting residents to activities and appointments, maintaining records, reporting incidents, and conducting monthly fire drills. The Team Leader works with the Senior Residential Supervisor to monitor program plans and, in conjunction with that supervisor, supervises direct care staff. The posted hourly pay rate is $21.00.

Requirements

  • High school diploma or GED.
  • One year of related experience preferred.
  • Valid driver’s license that meets agency policy.
  • Ability to read and write.
  • Ability to handle multiple tasks simultaneously.
  • Ability to meet physical requirements including standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing.
  • Ability to lift 35 pounds.
  • Ability to lift and transfer individuals manually and mechanically as required by the prescribed program or plan.
  • Ability to move, reposition, and place individuals in equipment.
  • Physical agility and ability to respond to emergency situations.
  • Maintain Strategies for Crisis Intervention and Prevention (SCIP-R) certification as required by regulatory guidelines.
  • CPR certification.

Nice To Haves

  • One year of related experience is preferred.

Responsibilities

  • Supervise direct care staff in the Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts.
  • Schedule and oversee tasks and activities performed by individual and household staff to ensure appropriate services and care.
  • Assist the Senior Residential Supervisor with staff development, coaching, feedback, and corrective action.
  • Instruct and supervise individuals in daily living, including active treatment, personal hygiene, dietary and nutritional needs, menu planning, food purchasing, preparation and storage, care of personal belongings, money management, and community recreation.
  • Promote positive relationships and communication with individuals, families, advocates, employees, and the surrounding community; ensure communications reach appropriate parties in a timely and effective manner.
  • Administer medication and complete pertinent health-related forms.
  • Safely transport individuals to and from activities and appointments.
  • Maintain efficient, confidential, and comprehensive records for individual- and staff-related activities and incidents, as well as site maintenance.
  • Ensure timely and accurate reporting of minor, reportable, and serious reportable incidents.
  • Ensure required paperwork is completed and implement quality improvement measures.
  • Work with the Senior Residential Supervisor to develop, implement, and monitor progress on program plans.
  • Monitor and maintain facilities to support a safe environment for individuals and employees.
  • Schedule, participate in, and conduct monthly fire drills.
  • Perform CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
  • Record time worked at the start and end of each shift.
  • Comply with agency policies and procedures and perform other duties as assigned.

Benefits

  • Generous PTO
  • PTO buyback
  • Affordable insurance plans
  • Tuition reimbursement
  • Career mentoring
  • Shift incentives
  • Consistent schedules
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