Team Manager - Tonawanda, NY

Panera Bread • Tonawanda, NY

1d • $19 - $24

About The Position

The Team Manager is part of the bakery-cafe leadership team, helping run successful shifts, support team development, and maintain guest service and food-quality standards. The role leads, coaches, motivates, and develops team members to meet goals in sales, speed, order accuracy, and guest experience. It also supports hiring, food-safety training, and a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Offers are conditional upon the results of a background check.

Requirements

• At least 18 years of age.
• Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
• ServSafe certification, or ability to obtain certification.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
• Ability to stand and walk for up to six hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• At least one year of restaurant management experience is preferred.

Responsibilities

• Ensure guests are delighted by the quality of food, service, and staff.
• Build engaging relationships that encourage long-term guest loyalty.
• Lead, manage, coach, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
• Participate in interviewing and selecting team members.
• Train the team in food-safety standards and ensure those standards are maintained.
• Help build a culture of warmth, belonging, growth, and trust.
• Represent the company’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

• Competitive pay of $19–$23.50; eligible for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed