Team Leader

CN Guidance and Counseling Services•Plainview, NY

12d

About The Position

The Team Leader works with the CN Guidance Youth ACT Team to deliver services to individuals diagnosed with severe emotional disturbance (SED) and their identified families, particularly when traditional service delivery approaches have not met their needs. The role combines clinical service delivery with staff supervision, administration, team coordination, and quality improvement. The Team Leader oversees staff performance to ensure compliance with agency standards and applicable funding and regulatory requirements. They supervise staff, lead organizational and service-planning meetings, provide guidance on individual cases, conduct side-by-side contacts, and hold regular individual supervision meetings. The position also oversees assessment and service planning, quality assurance and improvement processes, utilization review, incident reporting, and coordination between Youth ACT and other systems. The role includes conducting assessments, crisis intervention, discharge planning, and direct face-to-face or collateral services to recipients in the Youth ACT office or in community settings. The Team Leader must be available with the Youth ACT Team as needed 24 hours a day, seven days a week, and manages the team’s after-hours calls. They also participate in community and agency planning, agency-wide trainings and work groups, and New York State-specific Youth ACT model training. The position supports data-informed clinical supervision, identifies and implements quality-improvement training and activities, fosters an inclusive culture, and follows established safety protocols. Other duties may be assigned.

Requirements

Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor.
Three years of experience in the mental health and/or chemical dependency field.
Availability, along with other Youth ACT Team members, as needed 24 hours a day, seven days a week.

Responsibilities

Supervise and administer staff activities to ensure compliance with agency standards and applicable funding and regulatory requirements.
Direct and supervise staff, lead team organizational and service-planning meetings, and provide direction on individual cases.
Conduct side-by-side contacts with staff and regular individual supervision meetings.
Oversee assessment and service planning, quality assurance and improvement processes, utilization review, incident reporting, and coordination between Youth ACT and other systems.
Conduct assessments, crisis intervention, and discharge planning.
Provide direct face-to-face and/or collateral services to recipients in the Youth ACT office or in community settings where problems arise.
Participate in the Youth ACT Team's as-needed 24/7 availability and manage after-hours calls for the team.
Participate with the administrative team in planning for community and agency needs.
Participate in agency-wide trainings and work groups and New York State-specific training on and for the Youth ACT model.
Support the use of data in clinical supervision to inform decision-making.
Identify and implement quality-improvement trainings and activities as part of professional development goals.
Cultivate an inclusive culture that respects employees’ individual strengths, views, and experiences.
Follow safety protocols and procedures and contribute to maintaining a safe work environment.
Perform other duties as assigned.

Benefits

Medical insurance, including a $0-deductible Platinum Plus plan with 90% employer-provided benefit.
Dental insurance.
Vision insurance.
Flexible Spending Account.
403(b) retirement plan.
Long-term and short-term disability.
Legal plan.
Dependent Care Expense Account.
Life insurance and supplemental life insurance.
Pet insurance.
Health Reimbursement Arrangement (HRA).
Training programs, including a mentorship program.
Potential eligibility for Federal/Public Student Loan Forgiveness.
Career growth and promotional opportunities.
Employee perks and discounts, including Broadway shows.
Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays per year.