Team Leader

Tractor Supply Company • Winter Haven, FL

12d • Onsite

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to be among the store’s top-selling Team Members and includes ownership of Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The Team Leader also leads assigned Team Members during shifts, supports store routines and readiness, and promotes a safe, productive work environment. The position requires schedule flexibility, customer engagement, and the ability to operate store equipment and assist with merchandise handling. The work environment is generally indoors with moderate noise, though the role may also involve outdoor lots and adverse weather. Shifts generally last at least four hours and may exceed eight hours.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to read, write, and count accurately, regardless of education level.
• Must be able to perform the principal responsibilities of Team Members.
• Must have strong interpersonal skills and be able to resolve issues ethically and with minimal conflict.
• Must have the physical and mental stamina to move throughout the store and outdoor areas quickly and safely.
• Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
• Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Must be able to operate required equipment efficiently, safely, properly, and accurately.
• Must be able to communicate effectively with Team Members and customers using written and verbal communication skills.
• Must be able to process information and merchandise through the point-of-sale system.
• Must successfully complete required training, including applicable propane-dispensing and other business-needs certifications.
• Must be able to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred but not required.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Model selling behaviors as one of the store’s top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate cash register/computer, forklift, and other equipment as needed; assist customers with loading purchases.
• Complete associated documentation accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Perform other duties as assigned.
• Promote a safe and productive environment for Team Members, customers, and vendors, including training Team Members in the appropriate application of policies and procedures.
• Move and transfer merchandise weighing up to 50 pounds, and push or pull merchandise up to 2,000 pounds with proper material-handling equipment.
• Operate store equipment, including a dolly, hand truck, forklift, baler, computer, and cash register.
• Handle and be in contact with birds/poultry; complete training and certification to dispense propane and dispense propane.
• Travel as required in support of district needs and drive or operate a vehicle for business needs.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are described as available to all full-time and part-time Team Members, subject to the stated part-time eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED