Team Leader

Tractor Supply Company•Centre, AL

12d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to be a top-selling Team Member and to maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs. The Team Leader leads assigned Team Members during shifts and supports store readiness, customer engagement, and safe, consistent operations. The position generally works indoors in a moderately noisy environment, with shifts varying by store and generally lasting at least four hours; shifts may exceed eight hours. The role may also involve outdoor work in adverse weather. This is a non-sedentary position requiring movement throughout the store and outdoor areas, handling merchandise and operating store equipment. Travel may be required to support district needs.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to read, write, and count accurately.
Must be able to perform the principal responsibilities of Team Members.
Must be able to communicate effectively in writing and verbally with Team Members and customers.
Must be able to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Must be able to complete required training and certifications, including training and certification to dispense propane.
Must be able to move merchandise weighing up to 50 pounds throughout the store.
Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
Must be able to operate store equipment, including a dolly, hand truck, forklift, baler, computer, and cash register.
Must be able to process information and merchandise through the point-of-sale system.
Must be able to handle and be in contact with birds or poultry.
Must be able to work outdoors in adverse weather conditions.
Must have the physical and mental stamina to move quickly and safely throughout the distribution center and outdoor areas.

Nice To Haves

Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Supervisory experience is preferred.
A high school diploma or equivalent is preferred but not required.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Follow and enforce policies and procedures to uphold a safe and productive work environment.
Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to recognize and develop Team Members, improve selling behaviors, and reinforce operating standards.
Model selling behaviors and perform as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete weekly Clothing Department recovery and follow up on assigned standards.
Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
Maintain store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate a cash register, computer, forklift, and other equipment as needed, and assist customers with loading purchases.
Complete documentation related to job duties accurately and on time.
Obtain licenses or certifications as required by the business.
Train Team Members on appropriate application of policies and procedures.
Travel as required in support of district needs and drive or operate a vehicle for business needs.
Perform other duties as assigned.