Team Leader, Health Link Unlicensed TN
About The Position
Centerstone is a nonprofit behavioral health system and a trauma-informed organization. The Team Leader provides direct administrative supervision to a case management and Health Link team. The role includes conducting monthly chart audits, reviewing documentation, and hiring and training staff. The Team Leader coaches staff on health and wellness coordination, quality service, documentation, and use of the electronic health record. The position leads case managers in supporting people experiencing mental health challenges. The role also involves maintaining clinical records and relationships with clinical teams and community referral sources, communicating with referral sources and other approved parties, supporting quality clinical practices, and responding to clients' service-coordination needs. A master's degree in a qualifying behavioral health field is required, with specified alternatives for applicants with a bachelor's degree or a related master's degree.
Requirements
- A master's degree in Clinical Psychology, Mental Health Counseling, Social Work, Marriage and Family Therapy, or a specialization in Mental Health Counseling; alternatively, a bachelor's degree in psychology, social work, or a related field with two years of case management experience and one year of supervisory experience may be accepted.
- Applicants with a master's degree in a related field outside the listed disciplines must have at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework.
- For applicants with a related master's degree outside the listed disciplines, relevant coursework and work experience must include clinical treatment and treatment planning, appraisal and assessment of mental disorders, psychopathology, and use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting.
- Three years of experience in the mental health field as a direct provider of services.
- Ability to communicate effectively in writing, verbally, in person, and virtually.
- Ability to work well with a team and be self-motivated.
- Ability to manage priorities and deadlines effectively.
- Strong planning, organizational, and management skills.
- Good professional skills, ethics, and behavior.
Nice To Haves
- License in the respective discipline preferred.
Responsibilities
- Provide direct administrative supervision to a case management and Health Link team.
- Conduct monthly chart audits and review documentation.
- Hire and train new staff.
- Coach staff on quality health and wellness coordination, documentation, and navigating the electronic health record.
- Maintain necessary communications and reporting with referral sources and other involved parties as approved by the client.
- Maintain effective working relationships with the clinical team.
- Maintain timely and accurate clinical records in accordance with organizational policies.
- Maintain effective relationships with community referral sources.
- Participate in the development and implementation of quality clinical practices.
- Complete KPI forms annually.
- Respond promptly to clients' needs to coordinate services.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403(b) retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
