Part Time Team Leader

Vera Bradley • Williamsburg, VA

4d • $14 - $20

About The Position

The Team Leader, also referred to as a Key Holder, works in partnership with store leadership and alongside store associates to provide daily direction, communication, and training. The role helps execute daily action plans in accordance with Vera Bradley’s objectives and standards, leads the team toward sales goals, and provides an excellent shopping experience. Team Leaders are responsible for opening and closing the store.

Requirements

• High school graduate or equivalent strongly preferred.
• Dependable, with open availability and flexibility to work nights, weekends, and holidays.
• Strong desire and ability to serve customers and solve problems.
• Ability to lead, motivate, and promote a team environment.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented, with the ability to manage multiple tasks simultaneously.
• Polished, polite, and professional demeanor.
• Ability to build and maintain rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
• Flexible and adaptable, with the ability to work under pressure to meet deadlines in a fast-paced environment.
• Ability to meet physical demands, including constant walking and standing; frequent bending, stooping, and reaching; and consistently lifting 10–35 lbs and occasionally lifting up to 55 lbs, as well as pushing or pulling more than 55 lbs.
• Ability to work with strong fragrances and scents throughout the workday.
• Strong sensory skills, including good eyesight, good hearing, and dexterity.

Nice To Haves

• Prior retail experience strongly preferred.
• Prior management experience strongly preferred.
• Experience in specialty retail strongly preferred.
• Experience with a retail POS system is a plus.

Responsibilities

• Set high standards and motivate the team to create The Experience.
• Exceed sales goals, build store traffic, convert Guests, interact with the product, and promote campaigns and contests to drive brand awareness and lasting customer relationships.
• Act as a Brand Ambassador by consistently modeling and upholding Vera Bradley Core Values.
• Assist the leadership team with planning, implementing, and maintaining visual merchandising brand standards.
• Assist with store operations, including inventory, ordering, training, Fussy Matrix, emailing and calling Guests, and opening and closing.
• Serve as a liaison between store associates and store leadership to create a fun and collaborative work environment.
• Maintain awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement, and shrink.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Paid volunteer time off.
• Employee discount on Vera Bradley products.
• Opportunities for leadership development, skill development, and career advancement.
• Holistic wellness program offering no-cost access to financial, physical, and mental wellness experts.
• DailyPay option for wage payment.
• 401(k) with company match and immediate vesting, subject to service and age requirements.
• Ancillary benefits, including pet insurance, cell phone discount, and employee referral bonus.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED