Team Leader RX Nocturno

Cardinal Health•Guaynabo, PR

About The Position

The Team Leader RX supports warehouse operations by managing inbound or outbound activity on the warehouse floor and directing staff according to operational priorities. The role helps coordinate shipment receipt, incoming truck schedules, and internal appointments; delegates work; and reports on workforce productivity and quality. It also communicates with customers about operational disruptions and delivery timeframes to help ensure customer satisfaction. The role directs warehouse workflows, including packing, unloading, shipping, and delivery scheduling; reallocates resources to meet operational needs; and supports inventory, stocking, and shipping activities. It reviews operational data, forecasts labor needs, reports daily metrics and warehouse capacity, and coordinates priorities and work plans with Warehouse Supervisors and other team members. The Team Leader RX supports audits, inspections, employee onboarding and training, operational meetings, and department walkthroughs. It addresses daily operational matters, investigates product-related errors, coordinates supplier access during the assigned shift, and promotes a healthy and harmonious work environment. The position may guide and train team members but does not formally supervise them.

Requirements

Bachelor's degree in Business Administration, Supply Chain, Marketing, or equivalent work experience.
Five years of experience working in a warehouse environment.
Knowledge of Microsoft Office.
Bilingual English and Spanish is required.
Ability to bend, stoop, and lift up to 70 pounds on a regular basis.

Nice To Haves

Previous experience as a coordinator is preferred.

Responsibilities

Follow standard operating procedures and audit warehouse operations to support successful operational activities.
Complete assigned inspection tasks and support internal and external audits as requested.
Order office and packaging supplies, evaluate usage, and obtain supervisor approval.
Direct warehouse-floor workflows, including packing, unloading, shipping, and delivery scheduling.
Reallocate resources based on operational needs and coordinate emergency or special requests through processing and delivery.
Analyze internal productivity and efficiency data and report findings.
Report daily metrics in Teams and report the warehouse's physical capacity.
Coordinate warehouse and inventory priorities with Warehouse Supervisors in alignment with operational objectives.
Discuss the daily work plan with the supervisor and coordinator, and review the previous shift's closing report to adjust the plan.
Assist with inbound and outbound workload forecasting using historical and trend analysis to determine labor needs.
Assist with inventory management, stocking, and shipping as necessary.
Investigate product-related errors in assigned work areas, follow up on products pending DSCSA or system issue resolution, and complete the requested form.
Participate in daily Operations Huddles and other assigned meetings; lead assigned Operations Gembas and serve as backup for the area's Mini-Gembas.
Address day-to-day operational matters with employees, respond to messages in assigned chats, and create tickets for the assigned work area.
Complete on-the-job training requirements for new employees and support training on the time and attendance platform.
Respond to Security calls to coordinate supplier access to facilities during the assigned shift.
Conduct department walkthroughs, ensure equipment batteries are in good condition, report near misses and accidents in Intelex, and verify accident-free day counts for the assigned area.
Promote a healthy and harmonious work environment.
Perform other duties as assigned by the Company.