Key Holder-Team Leader

Vera Bradley • Michigan City, IN

8d

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals while working alongside store associates and providing daily direction, communication, and training. You motivate the team to deliver an excellent shopping experience and build brand loyalty with every customer interaction. You serve as a brand ambassador by consistently modeling and upholding Vera Bradley’s core values.

Requirements

• At least 18 years of age.
• Retail experience and/or prior management experience.
• Availability to work evenings, weekends, and holidays.
• Ability to walk and stand constantly; bend, stoop, and reach frequently.
• Strong sensory skills, including good eyesight and hearing, and dexterity.
• Ability to consistently lift 10–35 pounds; occasionally lift up to 55 pounds; and push or pull more than 55 pounds.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, carry out community and customer outreach, promote campaigns, build brand awareness, and develop lasting customer relationships.
• Motivate and inspire the team through Vera Bradley’s core values.
• Recommend products suited to each customer’s needs and drive store results through add-on selling and customer outreach.
• Carry out and improve daily operational procedures, support visual standards, and help keep the store organized and inviting.
• Act reliably, uphold Vera Bradley’s core values, and follow company policies and procedures.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Generous product discount.
• Paid volunteer time off.
• Pet insurance.
• Holistic wellness program with no-cost access to financial, physical, and mental wellness experts.
• Professional development assistance and resources.
• Employee Referral Program.
• DailyPay option for wage payment.
• 401(k) with generous company match and immediate vesting, subject to service and age requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed