Team Lead ( Crisp & Green- Fast Casual Restaurant)

Crisp & Green (Coon Rapids, MN)•Coon Rapids, MN

About The Position

CRISP & GREEN is seeking a Team Lead to help ensure guests receive high-quality food and service. Team Leads model the company’s standards for food safety and quality, mentor and coach Team Members, and help maintain the food, feel, and flow of the restaurant during each shift. They support shift execution under direct supervision and contribute to the team’s continued success and growth.

Requirements

  • At least 6 months of restaurant experience.
  • Completion of Steele Brands’ Team Lead Training program.
  • Strong communication and teamwork skills.
  • Ability to help train and support Team Members.
  • Ability to deliver outstanding hospitality and escalate guest concerns appropriately.
  • Ability to maintain composure in a fast-paced environment.
  • Ability to collaborate with management and peers to achieve goals.

Nice To Haves

  • Fast-casual or quick-service restaurant (QSR) experience is preferred.

Responsibilities

  • Provide peer-to-peer training and coaching to Team Members.
  • Assist in onboarding new hires and reinforcing skill development.
  • Support shift execution under the direct supervision of the GM, AGM, or a Certified Team Lead.
  • Maintain food safety, cleanliness, and operational standards.
  • Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
  • Foster a positive team environment by modeling Steele Brands’ values of wellness, integrity, and hospitality.
  • Support communication between Team Members and management.
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