Team Lead Used Firearms

Bass Pro Shops•Prattville, AL

16d

About The Position

The Team Lead operates the used firearms business, overseeing its daily buying, selling, and customer-service activities. The role manages used-firearm inventory, appraises firearms, negotiates acquisitions, and works toward monthly sales goals and maximum profitability while maintaining a customer-satisfaction-focused selling culture. The Team Lead initiates customer 4473 forms and completes final checks of applicable company, state, and federal paperwork before firearms are transferred to customers. The position also supports regulatory compliance, merchandising, staff training, customer service, and the development of firearm-sourcing opportunities outside the store.

Requirements

High school diploma or equivalent experience.
2–4 years of experience.
Must be 21 years of age.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or firearm collecting.
Good understanding of retail and knowledge of computers.
Background in current firearm models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.

Responsibilities

Evaluate and appraise used firearms using market knowledge, research, negotiation skills, and firearms-identification knowledge; manage inventory and negotiate acquisitions to obtain the highest possible margin.
Initiate all 4473 forms with customers and conduct the final check of applicable company, state, and federal forms before transferring firearms to customers.
Maintain inventory through daily purchases and cultivate leads for buying gun collections outside the store; monitor local auctions, estate sales, and other potential supply sources.
Comply with local, state, and federal firearms regulations as an employee of an ATF FFL-licensed dealer.
Conduct monthly ATF compliance audits and company-required audits.
Merchandise used firearms and proactively arrange merchandise.
Partner with the Internet Specialist to recommend firearms for online posting based on potential margin and likelihood of selling quickly.
Communicate and collaborate with Regional Gun Library Managers and the corporate used-firearm merchandising team.
Train and educate Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure updates, negotiation, firearm valuation resources, and other aspects of the used-firearm business.
Participate in ongoing training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills and techniques.
Provide high-quality customer service on the sales floor and by phone, including answering questions, quoting firearm prices, building customer relationships, and resolving customer issues using sound judgment.
Perform other duties as assigned.
Travel locally to purchase used firearms outside the store.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.