Team Lead - Operations: 5PM-5:30AM Sun-Wed

DSV•Goodyear, AZ

5d•Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities in a warehouse area under the direction of the Operations Supervisor. The role oversees associates involved in warehousing, receiving, and shipping, with the goal of meeting company service, cost, performance, safety, and quality objectives and complying with corporate and site-specific policies. The Team Lead trains and mentors associates in distribution activities and standard operating procedures, coordinates shipping and receiving work, supports customer service and quality control, and directs the warehouse work team. The role also supports labor scheduling and production reporting, follows safety and compliance procedures, participates in department, quality, and safety meetings, and may perform clerical, administrative, and maintenance tasks as assigned. Equipment may include forklifts and other material-handling equipment. Associates are responsible for inspecting and maintaining equipment, operating it safely, and maintaining an active forklift certification. The position is based in Goodyear, Arizona, and is scheduled for 5:00 PM–5:30 AM, Sunday through Wednesday. The role requires working in warehouse temperatures that are not regulated and may range from mild to moderate in warmer and colder months. The work environment usually has low-to-moderate noise, with rare exposure to fumes, airborne particles, or toxic or caustic chemicals. Overnight shifts may qualify for an additional $2.50 per hour for eligible hours worked. The stated expected base pay range is $26.00–$26.00 annually; actual compensation depends on job-related factors.

Requirements

High school diploma or GED.
At least 1 year of experience in a logistics, distribution, or relevant environment.
Ability to operate material-handling equipment (MHE).
Satisfactory completion of a forklift training program.
Basic computer skills, including RF scanners and WMS functions.
English reading, writing, and verbal skills.
Basic to intermediate mathematics skills to verify product quantities, count inventory, and perform related product-handling duties.
Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to work in unregulated warehouse temperatures during warmer and colder months, ranging from mild to moderate.
Ability to walk and stand constantly; bend frequently; and occasionally manipulate with hands and fingers, sit, and handle product or packaging materials.
Ability to lift, carry, push, and pull 21–50 pounds and reach above the shoulder or outward, squat, or kneel.
Maintain an active forklift certification.

Nice To Haves

2–4 years of experience in a warehouse, logistics, or distribution environment.
2–4 years of proven forklift experience.
Current or prior MHE certification.

Responsibilities

Coordinate and oversee assigned daily operational activities in the warehouse area under the direction of the Operations Supervisor.
Mentor and train new and existing associates in distribution activities and standard operating procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for associates.
Oversee unloading inbound shipments, stacking product, and picking and staging outbound shipments; verify paperwork and product counts with drivers.
Load orders accurately according to the appropriate doors and trailers, process shipping, receiving, and picking according to standard operating procedures, and research discrepancies.
Conduct professional communications with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
Use documentation to verify products and orders are correctly received, shipped, and picked; identify and report damage or discrepancies; stack, package, shrink-wrap, and label products.
Report inconsistencies or problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
Follow relevant ISO standards, safety protocols, standard operating procedures, company policies, and OSHA/MSDS standards; maintain warehouse cleanliness and an orderly work area; participate in safety meetings.
Direct warehouse work-team operations to meet objectives; assist associates and temporary labor with productivity sheets and accurate production and payroll-hour reporting.
Assist the Supervisor with workforce levels and work schedules, ensure schedules are implemented and jobs assigned and completed effectively, and support adherence to product-handling quality procedures.
Participate in department meetings and initiate, document, or recommend action regarding product, process, or quality-system nonconformities; promptly bring nonconformities to the Quality Department's attention.
Inspect equipment daily, perform minor maintenance, report equipment problems, operate equipment safely and efficiently, and maintain active forklift certification.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform clerical and administrative duties as directed by site management, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
Work evenings and weekends as needed and work overtime as dictated by business, whether mandatory or voluntary.
Perform other duties as assigned.