Clinical Associate-Team Lead Wed. - Sun 11P-7A

Cumberland Heights Foundation Inc • Pegram, TN

10d • Onsite

About The Position

The Clinical Associate Team Leader supports Cumberland Heights’ mission of transforming lives, giving hope and healing to those affected by alcohol or drug addiction. The role serves as the primary contact for Clinical Associates assigned to a clinical department and communicates with the treatment team, Clinical Coordinator, and/or Director as needed. It also performs all responsibilities of a Clinical Associate.

The team leader coordinates and delegates staff work, supports training and orientation, communicates patient and milieu information, and collaborates with the Nursing Shift Supervisor to address crises. The position supervises assigned Clinical Associates on specific shifts as directed by the Program Director and/or Clinical Coordinator, following organizational policies and applicable law.

ARCH Academy is a community on a 67-acre campus providing care for people and families at risk for or experiencing chemical dependency. Treatment addresses the physical, mental, emotional, and spiritual dimensions of recovery in a safe, supportive, and healing environment, combining professional excellence with Twelve Step principles.

Requirements

• High school diploma or GED required.
• Intermediate computer skills, including Microsoft Outlook, Word, and Excel.
• Ability to quickly learn and use clinical software.
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations, make crucial decisions, and recognize when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patient experiences.
• Excellent written and oral communication skills, including the ability to speak, read, and write effectively in English.
• Ability to interact collaboratively and courteously with patients and coworkers while providing guidance, instruction, and/or training.
• Ability to model and teach Twelve Step programs and philosophy.
• Ability to respond productively to change.
• Ability to de-escalate people in crisis calmly and supportively, work professionally in stressful situations, and ally with people in crisis.
• Ability to present to hostile or disinterested groups.
• CPR/First Aid certification or eligibility to become certified is required.
• Ability to lift up to 20 pounds and/or push or pull up to 40 pounds; move around campus on uneven and rural terrain; and speak, hear, see, sit, walk, stand, reach, and use fine and gross motor skills.

Nice To Haves

• Bachelor’s degree preferred.
• One year of experience in addictions treatment preferred.
• CPRS certification preferred but not required.
• Valid Tennessee driver’s license preferred; may use a company van to transport patients.
• If recovering, two years of verifiable abstinence is required; active participation in a Twelve Step program is preferred.

Responsibilities

• Communicate pertinent information about individual patients and the milieu to the clinical treatment team, Clinical Coordinator, and Director as needed.
• Communicate urgent patient, milieu, and emergency information to the Nursing Shift Supervisor and, as appropriate, the Coordinator, Director, and Leadership Team.
• Manage staffing for Clinical Associates in the assigned area, including coverage for absences, and report serious or recurring issues to the Clinical Coordinator and/or Director.
• Delegate assignments to Clinical Associates based on patient and program needs.
• Orient and train new Clinical Associates on department policies and procedures and relevant technology, including electronic patient records and time-management systems.
• Work with the Nursing Shift Supervisor to resolve individual-patient or community crises in a therapeutically valuable manner.
• Carry out the specific job responsibilities of a Clinical Associate.
• Supervise assigned Clinical Associates on designated shifts as directed by the Program Director and/or Clinical Coordinator.
• Orient and train employees; plan, assign, and direct work; provide performance feedback to the Clinical Coordinator/Director as needed; and communicate employee complaints and concerns as needed.

Benefits

• Medical, dental, and vision coverage effective the first day of the month following 28 days of employment.
• Employer contribution to a Health Savings Account or Health Reimbursement Account.
• 401(k) with company match; eligibility after 90 days of employment.
• Paid Time Off accrual beginning on the first day of employment, up to 20 days during the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED