Team Lead Merchandiser

Channel Partners•Salem, MA

20h•Onsite

About The Position

The Team Lead Merchandiser manages an on-site merchandising crew executing special projects such as resets, remodels, and new-store execution. The role ensures projects are completed on time and within budget while promoting teamwork among crew members, store operations, and construction, and meeting company and retailer standards. Team Leads represent Channel Partners and its business units in interactions with retail partners, customers, and external vendors, and communicate project updates, wins, and opportunities to the Project Manager and/or District Manager. Assignments may range from 0 to 40 hours per week depending on project volume, travel willingness, and acceptance of other available projects. The position requires at least 50% travel, with possible daily or overnight travel and possible nights and weekends. The work is predominantly physical, with frequent lifting, pushing, pulling, climbing, and repetitive motions.

Requirements

At least two years of retail industry experience, including merchandising, installation, and leadership experience.
Strong interpersonal, written and oral communication, and customer support skills.
Working knowledge of plan-o-grams and floorplans, knowledge of blueprints, and ability to cross-reference multiple documents.
Strong knowledge of fixture building, including racking, shelves, assembly, cash-register wraps, and other fixtures; ability to anchor gondolas and use seismic anchors where needed.
Completion of all internal certifications and training programs; machinery-operation certification may be required, such as for forklifts or scissor lifts.
Reliable transportation, a valid driver’s license, auto insurance, internet access, and basic tools; specialty tools may be required.
Ability to work independently or as part of a team.
Knowledge of computer software, including Microsoft Word and Excel.
Personal mobile device required.
Willingness to travel at least 50%.
Possible night and weekend work.
Ability to perform physical work for approximately 95% of the time, including stooping, standing, bending, sitting, kneeling, and squatting for extended periods.
Ability to frequently lift 50 pounds or more and to pull and push materials and equipment; repetitive motions are required.
Ability to work at precarious or high locations and frequently climb and descend ladders.
Possible daily and/or overnight travel.

Responsibilities

Represent Channel Partners and its business units in interactions with retail partners, their customers, and external vendors.
Carry out company needs while following Channel Partners policies and procedures.
Communicate assigned-project updates, wins, and opportunities regularly to the Project Manager and/or District Manager.
Identify project opportunities and collaborate with the Project Manager or District Manager on corrective action plans.
Submit project-related reporting and scheduling accurately and on time.
Create a positive, engaging team environment with an open-door communication policy.
Delegate and monitor team performance on assigned projects, providing coaching and training as needed.
Motivate team members with positive feedback and recognition for outstanding performance.
Listen to team members’ feedback and resolve issues or conflicts.
Maintain safety standards in accordance with OSHA guidelines and report accidents immediately.
Bring assigned projects in at or below budgeted hours.