Team Lead Merchandiser

Channel Partners•Belmont, MA

21h•Onsite

About The Position

The Team Lead Merchandiser manages an on-site merchandising crew completing special projects such as resets, remodels, and new store executions. The role ensures projects are completed on time and within budget while promoting teamwork among crew members, store operations, and construction teams and meeting company and retailer standards. Team Leads represent Channel Partners and its business units in interactions with retail partners, customers, and external vendors. Assignments may range from 0 to 40 hours per week depending on project volume, travel willingness, and availability for other offered projects. The role requires willingness to travel at least 50%; daily and overnight travel may be required, as well as possible night and weekend work. The position is physically demanding, with 95% of time dedicated to physical work and frequent lifting of 50 pounds or more.

Requirements

At least two years of retail industry experience, including merchandising, installation, and leadership experience.
Strong interpersonal, written and oral communication, and customer support skills.
Working knowledge of plan-o-grams and floorplans, knowledge of blueprints, and ability to cross-reference multiple documents.
Strong knowledge of fixture building, including racking, shelves, assembly, cash register wraps, and other fixtures; ability to anchor gondolas and use seismic anchors where needed.
Completion of all internal certifications and training programs; certification to operate machinery such as forklifts or scissor lifts may be required.
Reliable transportation, a valid driver’s license, auto insurance, internet access, and basic tools such as a cordless drill, hammer drill, hammers, mallet, box cutter, and screwdrivers; specialty tools may be required.
Ability to work independently or as part of a team.
Computer software knowledge, including Microsoft Word and Excel.
Personal mobile device required.
Willingness to travel a minimum of 50%.
Ability to perform physical work involving extended periods of stooping, standing, bending, sitting, kneeling, and squatting; lifting, pulling, and pushing materials and equipment; repetitive motions; frequent climbing and descending ladders; and work at precarious or high locations.
Ability to frequently lift 50 pounds or more.

Responsibilities

Represent Channel Partners and its business units in interactions with retail partners, customers, and external vendors.
Carry out company needs while supporting Channel Partners policies and procedures.
Communicate regularly with the Project Manager and/or District Manager about project updates, wins, and opportunities.
Identify project opportunities and collaborate with the Project Manager or District Manager on action plans to address them.
Submit project-related reporting and scheduling accurately and on time.
Create a positive, engaging team environment with open-door communication.
Delegate and monitor team performance, providing coaching and training as needed.
Motivate team members through positive feedback and recognition.
Listen to team members’ feedback and resolve issues or conflicts.
Maintain safety standards in accordance with OSHA guidelines and report accidents immediately.
Keep assigned projects within or under budgeted hours.