Team Lead Merchandiser

Channel Partners•Newton, MA

21h•Onsite

About The Position

The Team Lead Merchandiser manages an on-site merchandising crew executing special projects such as resets, remodels, and new store setups. The role ensures projects are completed on time, within budget, and in accordance with company and retailer standards. The Team Lead promotes teamwork among crew members, store operations, and construction teams, and represents Channel Partners in interactions with retail partners, customers, and vendors. Assignments may range from 0 to 40 hours per week, depending on project volume, travel willingness, and acceptance of other available projects. The position requires travel, and work may include nights and weekends.

Requirements

At least two years of retail industry experience, including merchandising, installation, and leadership experience.
Strong interpersonal, written and oral communication, and customer support skills.
Working knowledge of planograms and floorplans, familiarity with blueprints, and ability to cross-reference multiple documents.
Strong knowledge of fixture building, including racking, shelves, cash register wraps, and other fixtures; ability to anchor gondolas and install seismic anchors when needed.
Completion of all internal certifications and training programs; machinery-operation certification may be required for equipment such as forklifts and scissor lifts.
Reliable transportation, a valid driver’s license, auto insurance, internet access, and basic tools.
Ability to work independently and as part of a team.
Knowledge of computer software, including Microsoft Word and Excel.
Personal mobile device required.
Willingness to travel at least 50%.
Ability to perform physical work involving extended periods of stooping, standing, bending, sitting, kneeling, and squatting; lifting, pulling, and pushing materials and equipment; frequent lifting of 50 pounds or more; repetitive motions; climbing and descending ladders; and work in precarious or elevated locations.

Responsibilities

Represent Channel Partners and its business units in interactions with retail partners, customers, and external vendors.
Carry out company needs while following Channel Partners policies and procedures.
Provide regular project updates, including wins and opportunities, to the Project Manager and/or District Manager.
Identify project opportunities and collaborate with the Project Manager or District Manager on corrective action plans.
Submit project reporting and schedules accurately and on time.
Create a positive, engaging team environment with open communication.
Delegate work and monitor team performance, providing coaching and training as needed.
Motivate team members with positive feedback and recognition.
Listen to team feedback and resolve issues or conflicts.
Maintain OSHA-required safety standards and report accidents immediately.
Complete assigned projects within or below budgeted hours.