Team Lead - HVAC

Climate Systems, LLC•Charlotte, NC

15h•Onsite

About The Position

Climate Systems, LLC is seeking an experienced and driven HVAC Team Lead to lead field operations, manage a team of commercial HVAC technicians, and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems, strong leadership capabilities, and a commitment to safety, quality, and customer satisfaction. At Climate Systems, they Do What’s Right by upholding the highest ethics and keeping long-term success in mind. They Protect the Herd by valuing the safety, respect, and well-being of both customers and teammates. Employees are encouraged to Own It, treating every project, tool, and customer interaction as their own and following through on every commitment. Finally, they strive to Get Better Every Day by learning, growing, and continuously improving processes and themselves. If you are driven to serve others, take pride in your your work, and want to be part of a team that lives its values every day, you are invited to apply.

Requirements

Minimum 15 years of experience in commercial or industrial HVAC service
Prior experience supervising or mentoring technicians in a field-based role
EPA Universal Certification (required)
Strong diagnostic and troubleshooting skills for complex HVAC systems
Proficiency with OEM/vendor apps and HVAC-related software tools
Working knowledge of OSHA regulations and commitment to jobsite safety
Excellent communication, leadership, and organizational skills
Ability to read and interpret technical drawings, schematics, and manuals
Valid driver’s license with a clean driving record
Must be able to pass a drug screen and background check

Responsibilities

Demonstrate a positive, customer-focused attitude to set a standard for the team to follow.
Ensure the team maintains a professional appearance by wearing appropriate Climate Systems, LLC uniforms and hold team members accountable to do the same.
Actively support upper management in setting clear goals and expectations for the team, ensuring alignment with company objectives.
Exhibit support for companywide initiatives, regardless of personal opinion, to foster a cohesive and motivated team environment.
Meet monthly with employees to coach, mentor and deliver feedback.
Perform weekly review for non-compliant KPIs.
Mentor team members on efficient service execution and accountability.
Serve as a safety role model for the team. Ensure safe work practices are implemented and provide job site safety training in line with OSHA regulations and company policies.
Ensure team members use proper PPE daily and understand proper usage.
Work closely with Service Coordinators to meet customer needs and foster a strong, cohesive team dynamic.
Oversee daily service calls and ensure timely completion of electronic paperwork for billing.
Limit customer impacts and increase satisfaction working with coordination.
Assist in managing parts orders to ensure timely job completion.
Support sales efforts by identifying opportunities and assisting with estimates and job site surveys.
Review quotes from team before going to customer & ensure submission to customer in a timely manner.
Ensure team proficiency with OEM/vendor apps and HVAC software tools.
Lead rollout and training of new tools, technology, and processes.
Maintain excellent driver scores.
Participate in the on-call rotation to support urgent customer needs.
Perform other duties as assigned.