Team Lead, Dock Captain

DSV • Fort Worth, TX

48d • Onsite

About The Position

The Team Lead, Dock Captain has general responsibility for coordinating and overseeing all operational activities assigned daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area, consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in performance, safety, and quality, and comply with all corporate and site-specific policies.

Requirements

• General responsibility for coordinating and overseeing all operational activities assigned daily.
• Oversight of associates dedicated to warehousing, receiving, and shipping of product.
• Meet company objectives in performance, safety, and quality.
• Comply with all corporate and site-specific policies.
• Assist in forklift operation and certification.
• Verify required inbound/outbound paperwork with drivers.
• Ensure all products are properly counted.
• Efficiently and accurately load orders.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Prepare required activity reports accurately and efficiently.
• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked.
• Verify products and/or orders meet quality standards.
• Report any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Comply with relevant ISO standards.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of the warehouse.
• Maintain a clean, neat, orderly work area.
• Assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system.
• Identify and record any problems relating to the product, process, and quality system.
• Initiate, recommend, or provide solutions through designated channels.
• Bring all non-conformities to the attention of the Quality Department.

Nice To Haves

• Forklift operation and certification

Responsibilities

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control.
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments to maximize productivity.
• Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.
• Ensure all product and/or orders are received or shipped correctly, and accurately picked using appropriate documentation.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.
• Comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of the warehouse.
• Maintain a clean, neat, orderly work area, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; identify and record any problems relating to the product, process, and quality system; initiate, recommend, or provide solutions through designated channels.
• Bring all non-conformities to the attention of the Quality Department.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed