Dock Lead
About The Position
Under the direction of the Warehouse Manager and Director of Logistics, the Dock Lead supports the incoming, outgoing, and handling of goods. The role helps maintain warehouse safety, quality, and daily operations, and has supervisory responsibilities but no subordinate supervisors. The Dock Lead manages receiving and product delivery, oversees donation handling and dock paperwork, trains new employees, and enforces company policies, safety rules, and government regulations. The role inspects tools and equipment, completes forklift training, and uses a forklift as needed. The Dock Lead makes decisions based on workload volumes, communicates schedules to affected employees, and helps provide a clean and safe environment for personnel and visiting customers. The position is full-time and based at The Hub Taft in Orlando, Florida.
Requirements
- High school education or equivalent.
- At least one year of warehouse, dock, or transportation experience.
- Beginner-level knowledge of Outlook, email, and Excel.
- Ability to adhere to the organization's Core Principles.
- Knowledge of production, inventory control, and transportation operations.
- Ability to promote teamwork, motivate employees, and achieve expected results and goals.
- Ability to work independently with minimal instruction or direction from a supervisor.
- Professional attitude when dealing with customers, clients, and coworkers.
- Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to stand and sit for long periods.
- Ability to work indoors and outdoors and tolerate exposure to weather, dust, dirt, electricity, noise, fumes, and chemicals.
- Forklift certification is not required; job training will be provided.
Nice To Haves
- Experience working with people who have disabilities.
- Previous Goodwill experience.
Responsibilities
- Manage the timely receiving and delivery of products.
- Ensure incoming donations are properly handled and processed in and out.
- Train new employees in their job duties.
- Enforce company policies and procedures, safety rules, and government regulations.
- Oversee dock paperwork and ensure employees handle it correctly and on time.
- Inspect the working condition of tools and equipment needed for safe operation and direct correction of improper or adverse conditions.
- Complete forklift job training and operate a forklift as necessary within the warehouse.
- Make timely decisions based on volume levels and communicate schedules to affected employees.
- Help maintain a clean and safe environment for personnel and visiting customers.
- Recommend workflow, process, and priority changes to the Warehouse Manager and Director of Logistics.
- Meet assigned KPIs.
- Perform other duties as assigned by the Warehouse Manager or Director of Logistics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
