About The Position

The Team Lead, Data Center oversees freight handling, inventory tasks, returns, server rack placement and assembly, equipment operation, and work-area cleanup at a datacenter. The role requires regular interaction with customers and other on-site stakeholders, as well as effective collaboration with different work groups. The successful candidate uses critical thinking and analytical skills to make decisions based on provided information and data, supporting production goals accurately and efficiently. Computer experience and knowledge of electrical safety and static-discharge hazards and protocols are required because the work involves live electrical and electronic equipment and components. This position can be filled from a Pandora site in Canada or the United States. The selected candidate remains at their home site and travels to support the project. The expected base pay is $28 per hour; actual compensation depends on job-related factors such as experience, skills, education, certifications, and geographic location. Benefits and eligibility may vary by location and division.

Requirements

  • 3–5 years of related experience.
  • Strong interpersonal and customer service skills.
  • Critical thinking abilities and strong analytical skills for making decisions based on provided information and data.
  • Experience with computers.
  • Knowledge of electrical safety and static-discharge hazards and protocols.
  • Ability to work with live electrical and electronic equipment and components.
  • Ability to push, pull, and lift frequently throughout the workday.
  • Punctuality, reliability, attention to detail, and a focus on quality.
  • Flexibility to cross-train in multiple datacenter departments.
  • Effective delegation and coaching skills.

Responsibilities

  • Oversee loading and unloading inbound and outbound freight to and from vehicles and containers, including managing shipping documents and records.
  • Check inbound and outbound freight for correct part numbers and quantities and ensure materials are in pristine condition.
  • Perform daily inventory cycle counts and replenishment orders for critical on-site datacenter spare parts.
  • Process return shipments of electronic components using multiple warehouse management systems.
  • Oversee and perform server rack placement on the datacenter floor using laser measuring devices with 100% accuracy.
  • Oversee and perform population of electronic components and installation of cabling into server racks according to diagrams and schematics.
  • Install rack hardware using hand, power, and measuring tools.
  • Operate material handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Perform and oversee work-area cleanup to ensure safety, cleanliness, and adherence to 5S standards.
  • Push, pull, and lift frequently throughout the workday.
  • Adhere daily to safety and process procedures.
  • Be punctual and reliable, maintain attention to detail and quality, and be flexible to cross-train in multiple datacenter departments.
  • Delegate tasks and coach others effectively.
  • Build positive working relationships with customers, stakeholders, and different on-site working groups.
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