Prep

Capriotti's Cranberry•Cranberry Township, PA

20d•Onsite

About The Position

Capriotti’s Sandwich Shop is hiring a shift lead for its Cranberry Township, Pennsylvania location. The role works in a fast-paced, team-oriented restaurant environment and contributes to Capriotti’s focus on quality and service. The shift lead helps prepare the team for each shift, supports shop operations, and maintains a positive environment for team members and guests. The role requires proficiency across shop operations and may include working nights and weekends.

Requirements

Excellent guest service skills.
Ability to take direction and delegate responsibilities.
Ability to work in a fast-paced environment.
Team-oriented, adaptable, dependable, and strong work ethic.
Ability to communicate effectively and keep team members informed.
Flexible schedule, which could include nights and weekends.
At least 18 years of age.

Responsibilities

Delegate duties and assign tasks fairly so team members are prepared to serve guests.
Recognize and reinforce individual and team accomplishments to contribute to a team environment.
Follow inventory control procedures and guidelines.
Follow shop procedures and operational policies for cash handling, sanitation, safety, and security.
Assist with labor management costs.
Promote Capriotti’s values and culture through integrity, honesty, and knowledge.
Demonstrate proficiency in all areas of shop operations and assist where needed during the assigned shift.
Maintain cleanliness and organization throughout the shop, including the dining room, restrooms, cold stations, grill, and prep areas.
Ensure proper setup and breakdown of shop areas.
Work with the team to prepare for each shift.
Manage time effectively while completing job responsibilities.
Maintain a positive work environment for team members and guests.
Ensure food quality and service standards, including serving hot food hot, cold food cold, and fresh food in a clean environment, while wearing the full uniform and providing service with a smile.