Team Lead-2

Children's Healthcare of Atlanta

3d•Onsite

About The Position

The Team Lead-2 helps maintain high-quality housekeeping through effective scheduling, training, motivation, and follow-up. The role supports Children’s Healthcare of Atlanta’s mission, vision, and values, meets regulatory requirements, and maintains accurate records across the system. It also proactively supports safe patient care and a safe environment. The team lead assists with daily operational responsibilities, staff training and development, inspections, and the timely cleaning needed for patient discharges and transfers.

Requirements

Three years of experience in environmental services.
High school diploma or equivalent.
Excellent communication, organizational, and leadership skills.
Ability to work without direct supervision.
Ability to coordinate work schedules and effectively utilize manpower to accomplish tasks and projects.
Ability to apply judgment and make sound decisions.
Ability to balance a hectic workload and manage multiple priorities.
Ability to identify problems, consider possible solutions, communicate and take action, resolve problems, and prevent recurrence.
Knowledge of procedures for handling, mixing, using, labeling, and disposing of chemicals used in job functions.
Knowledge of correct chemical-spill cleanup methods and procedures for responding to chemical exposures.

Responsibilities

Clean, dust, empty waste baskets, remove trash, replenish room supplies, wipe and polish furniture and porcelain fixtures, clean floors, care for beds and linens, and perform checkout cleaning.
Provide excellent service to coworkers, patients, visitors, physicians, and volunteers.
Act as a shift lead and support the supervisor with daily operational responsibilities.
Assist with staff training needs.
Perform shift-lead duties in the absence of a supervisor or manager.
Complete the required number of inspections in a timely manner.
Follow procedures for handling, mixing, using, labeling, and disposing of chemicals used in job functions.
Support and participate in continuous assessment and improvement of service quality.
Prioritize resources and facilitate timely discharge and transfer cleaning to support admissions, discharges, and transfers.
Remove barriers or escalate them to the appropriate leader.
Assist the supervisor and/or manager with staff development by supporting teammates, helping with complicated or complex tasks, providing on-the-job training, and participating in staff workflow and development.
Provide the supervisor and/or manager with feedback on staff performance, educational needs, and workflow status.