Team Care Coordinator, Surgical

Healthcare Outcomes Performance Company•Jacksonville, FL

3d•Hybrid

About The Position

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! As Southeast Orthopedic Specialists continues to grow, we are hiring a Team Care Coordinator (Surgical) for our Southpark Clinic located in St. Augustine, FL!

Requirements

High school diploma/GED or equivalent working knowledge preferred.
Medical Background, Taken an Anatomy Class, Certified Medical Assistant, College degree(s) relating to Anatomy/Healthcare.
Knowledge of community health services.
Strong organizational and demonstrates the ability to maintain accurate notes and records.
Strong interpersonal skills.
Strong typing and computer skills.
Attention to detail and follow-through.
Excellent time management and ability to work under pressure.
Ability to type 40wpm.
Ability to multi-task and work under pressure.
Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as required.
Ability to determine appropriate course of action in more complex situations.
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing.
Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

Responsibilities

Accurately and thoroughly document medical visits including accompanying the provider into the patient exam room in order to transcribe intake, history, procedures, physical examinations and plan as given by the provider and patient.
Assist with in-office procedures such as aspirations, injections, suture removal, etc.
Completes all disability forms/FMLA paperwork.
Call in prescriptions and refills as authorized by the provider.
Handle/triage all patient phone calls.
Schedule patient appointments and procedures.
Work with WC adjusters, home health agencies and nurse case managers.
Manage the Physician’s and PA’s surgical and clinical schedules.
Submit or Renew Physical therapy orders.