Team Care Coordinator, Surgical

Southeast Orthopedic Specialists•Jacksonville, FL

19h•Hybrid

About The Position

Southeast Orthopedic Specialists, a regional leader in orthopedic medicine established in 2001, is dedicated to expanding its reach to meet the needs of all patients, present and future, by making industry-leading five-star orthopedic care accessible. As the company continues to grow, they are hiring a Team Care Coordinator (Surgical) for their Southpark Clinic in St. Augustine, FL. This role is crucial in supporting providers and ensuring efficient patient care within the surgical department.

Requirements

High school diploma/GED or equivalent working knowledge preferred.
Medical Background, Taken an Anatomy Class, Certified Medical Assistant, College degree(s) relating to Anatomy/Healthcare.
Knowledge of community health services.
Strong organizational and demonstrates the ability to maintain accurate notes and records.
Strong interpersonal skills.
Strong typing and computer skills.
Attention to detail and follow-through.
Excellent time management and ability to work under pressure.
Ability to type 40wpm.
Ability to multi-task and work under pressure.
Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as required.
Ability to determine appropriate course of action in more complex situations.
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing.
Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

Responsibilities

Accurately and thoroughly document medical visits including accompanying the provider into the patient exam room in order to transcribe intake, history, procedures, physical examinations and plan as given by the provider and patient.
Assist with in-office procedures such as aspirations, injections, suture removal, etc.
Completes all disability forms/FMLA paperwork.
Call in prescriptions and refills as authorized by the provider.
Handle/triage all patient phone calls.
Schedule patient appointments and procedures.
Work with WC adjusters, home health agencies and nurse case managers.
Manage the Physician’s and PA’s surgical and clinical schedules.
Submit or Renew Physical therapy orders.