Tea Host
About The Position
The Jefferson Hotel, one of Richmond’s most iconic luxury destinations, is seeking a warm, polished, and guest-focused individual to join our team as a Seasonal Tea Host for the holiday season. This part-time position plays a key role in creating an elegant and welcoming experience for guests enjoying our renowned Afternoon Tea service. The Tea Host ensures a gracious arrival and departure experience, manages reservations and seating, and assists in maintaining the refined atmosphere that defines this long-standing Jefferson tradition. This position requires excellent communication skills, attention to detail, and a natural sense of hospitality.
Requirements
- Must be available for the scheduled Tea Service hours listed above, including holidays as needed.
- Strong customer service background required.
- Excellent communication, organization, and interpersonal skills.
- Dependable, professional, and able to work independently and as part of a team.
- Gracious, and attentive to guest needs, with a refined sense of service appropriate for a luxury environment.
- Able to stand and walk for extended periods.
Nice To Haves
- Previous experience in a fine dining or upscale hospitality environment preferred
- Prior hosting or hospitality experience preferred
- fine dining background a plus
Responsibilities
- Serve as the first point of contact for guests attending Afternoon Tea, ensuring a welcoming and polished experience.
- Manage reservations, seating, and guest flow in coordination with the Tea and Food & Beverage teams.
- Provide information about tea offerings, menu items, and hotel amenities.
- Maintain the appearance and readiness of the tea service area, ensuring all details meet The Jefferson’s high standards.
- Assist with guest inquiries, special requests, and accessibility needs in a professional and courteous manner.
- Greet and seat guests promptly with a friendly and elegant demeanor.
- Manage reservation systems to ensure efficient and accurate seating.
- Monitor guest flow and communicate with service staff to maintain smooth operations.
- Maintain knowledge of daily menus, special offerings, and hotel services.
- Support the Tea Service team with light duties as needed to ensure an exceptional experience.
- Ensure the entry and dining areas remain organized, clean, and guest-ready throughout service.
Benefits
- As a Tea Host, you’ll help uphold this timeless experience by providing the highest standard of hospitality in one of the city’s most elegant settings.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
