Tea Room Attendant

Bigelow Tea•Fairfield, CT
•Onsite

About The Position

The Tea Room Attendant is responsible for assuring that tea is dumped and issued by correct flavor and shop order. This role involves monitoring tea delivery systems, maintaining hopper levels, ensuring proper tea flavor usage, and managing dump stations. The attendant will also be responsible for identifying and gathering reclaim for shredding, monitoring the shredding machine, and communicating with production personnel to ensure smooth operations. Daily and weekly reports must be completed and maintained. The role also includes returning and accurately documenting materials, operating the shredding machine according to standards, monitoring machine draining, and cleaning hoppers, lines, and dust collectors. Assisting with new tea shipments and maintaining housekeeping in the tearoom are also key duties. The attendant must follow Good Manufacturing Practices (GMPs) and comply with safety and health rules.

Requirements

  • Ability to learn computer related work requirements.
  • Ability to learn proper operation of forklift and pass required driving examination.
  • One-year previous experience in shipping, receiving or material handling operations or equivalent.
  • P.C. Skills

Responsibilities

  • Feeding appropriate tea to hoppers based on production schedules.
  • Monitoring the tea delivery system.
  • Reading and understanding production reports and requisitions.
  • Maintaining acceptable levels of tea in hoppers.
  • Ensuring the proper tea flavor is being used.
  • Monitoring and ensuring dump stations are filled properly and as required.
  • Determining the time frame for refills by visual sight.
  • Identifying and gathering all reclaim to be shredded.
  • Monitoring the shredding machine to assure it is running properly.
  • Being alert to possible tea mixture problems.
  • Communicating with production personnel to assure production is running as required.
  • Completing and maintaining daily and weekly reports as required.
  • Returning and accurately documenting materials from each work center at the end of each production run.
  • Understanding and operating the shredding machine according to all machine instructions and quality standards.
  • Monitoring draining of machines after completion of shop order.
  • Cleaning and airing out hoppers and lines to machine after tea is drained.
  • Cleaning and maintaining dust collectors/filters daily and weekly.
  • Assisting in receiving new shipment of bulk tea and bagging.
  • Maintaining housekeeping in the tearoom as instructed.
  • Following R.C. Bigelow’s Good Manufacturing Practices (GMP’s).
  • Complying with RC Bigelow Safety and Health Rules.
  • Performing other duties as assigned or needed.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • 401(k)-retirement savings plan
  • paid time off
  • other paid leave
  • short-term disability coverage
  • long-term disability coverage
  • life insurance
  • additional employee benefits
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