TC SPECIALTY SERVERS - ON CALL

SILVERTON CASINO LLC•Las Vegas, NV

About The Position

The Twin Creeks Food Server greets guests, promotes current specials, takes food and beverage orders, retrieves and delivers orders, and provides excellent customer service to guests and Team Members. The server must know the restaurant’s menu, wine list, and alcoholic beverages and be able to upsell them. The role includes coordinating with food runners and the kitchen and following up with guests throughout the dining experience to ensure order accuracy and satisfaction. The position requires a positive, welcoming, and professional demeanor and appearance. Servers must follow Silverton’s guest-service standards, appearance and uniform standards, and applicable company and departmental policies. Regular attendance and punctual arrival for scheduled shifts are essential job functions. The description notes that duties may include other work as assigned.

Requirements

  • At least one year of previous experience in a food server position.
  • Ability to communicate in English with guests and co-workers.
  • Ability to work within a team environment.
  • Ability to meet viral communication standards in promoting and marketing the venue.
  • Identification establishing identity and the right to work in the United States.
  • Southern Nevada Health District Card.

Nice To Haves

  • Previous food-serving experience in a fine-dining establishment is preferred.

Responsibilities

  • Greet guests warmly and provide a positive welcome and departing farewell.
  • Promote current specials and acknowledge guest opportunities by offering options.
  • Take food and beverage orders and retrieve and deliver orders.
  • Maintain thorough knowledge of the menu, wine list, and alcoholic beverages and upsell them.
  • Coordinate with food runners and the kitchen and follow up with guests to ensure order accuracy and satisfaction.
  • Provide high-quality guest service according to Silverton STYLE and Be Amazing Service Standards.
  • Check identification for guests who appear to be under 35.
  • Follow company and departmental policies and procedures, including appearance and uniform standards.
  • Maintain open communication with managers and a positive, professional demeanor with guests, Team Members, and vendors.
  • Accept performance feedback professionally.
  • Attend scheduled shifts regularly and arrive on time.
  • Perform other duties as assigned.
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